Introduction

sylorinavex Financial Services Pty Ltd (ABN 45 123 456 789) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our financial profitability analysis platform and services.

We operate under Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy applies to all personal information we collect about you through our website, platform, and related services.

Information We Collect

Personal Information

We collect various types of personal information to provide our financial analysis services effectively. This includes information you provide directly and information collected automatically through your use of our platform.

• Contact details including name, email address, phone number, and business address
• Account credentials and authentication information
• Business and financial information relevant to profitability analysis
• Payment information and billing details
• Communication records including support tickets and correspondence
• Usage data including platform interactions and feature utilization

Technical Information

Our systems automatically collect technical information to ensure platform security and optimize performance. This data helps us understand how users interact with our services and identify potential improvements.

• Device information including browser type, operating system, and device identifiers
• IP addresses and geographic location data
• Session data and platform navigation patterns
• Performance metrics and error logs

How We Use Your Information

Your information enables us to provide personalized financial insights and maintain the security of our platform. We process data to generate analysis reports, track usage patterns for service improvement, and ensure compliance with financial regulations.

Data Storage and Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our security framework includes both technical and administrative safeguards designed to maintain data integrity.

Security Measures

• End-to-end encryption for data transmission and storage
• Multi-factor authentication for account access
• Regular security audits and vulnerability assessments
• Access controls limiting data access to authorized personnel only
• Automated monitoring systems for suspicious activity detection
• Secure data backup and disaster recovery procedures

Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. Financial analysis data is typically retained for seven years in accordance with Australian business record-keeping requirements.

Account information remains active while your subscription is current. Following account closure, we retain essential records for legal compliance while securely deleting unnecessary personal data within 12 months.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. Information sharing occurs only in specific circumstances necessary for service delivery or legal compliance, always with appropriate safeguards in place.

Authorized Disclosures

• Service providers who assist in platform operations under strict confidentiality agreements
• Payment processors for subscription billing and transaction processing
• Legal authorities when required by Australian law or court orders
• Professional advisors including auditors and legal counsel under privilege
• Business successors in the event of merger or acquisition with continued privacy protection

Your Privacy Rights

Under Australian privacy law, you have specific rights regarding your personal information. We're committed to helping you exercise these rights and will respond to requests within reasonable timeframes.

Available Rights

• Access your personal information and understand how it's being used
• Request correction of inaccurate or incomplete information
• Object to certain types of data processing
• Request deletion of your personal information where legally permissible
• Withdraw consent for data processing where consent was the legal basis
• Receive a copy of your data in a portable format
• Lodge a complaint with the Office of the Australian Information Commissioner

To exercise any of these rights, please contact our privacy team using the details provided below. We may require identity verification to ensure information security before processing requests.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance user experience, analyze platform usage, and maintain session security. We differentiate between essential cookies required for platform functionality and optional cookies used for analytics and optimization.

Cookie Categories

• Essential cookies for platform functionality and security
• Analytics cookies to understand user behavior and improve services
• Preference cookies to remember your settings and customizations
• Performance cookies to monitor platform speed and reliability

You can manage cookie preferences through your browser settings or our cookie preference center. Please note that disabling essential cookies may impact platform functionality and your ability to access certain features.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. When we make material changes, we'll notify users through email or platform notifications at least 30 days before the changes take effect.

We encourage you to review this policy regularly to stay informed about how we protect your information. The date of the most recent update is indicated at the top of this policy.